IT Support Specialist - 1st-Call Resolution
IT Support Specialist - 1st-Call Resolution
- 1 Vacancy
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Offer Salary
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For Freelance
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Job Description
Below Is The Job Description Responsibilities Help troubleshoot application issues, OS issues, networking problems, login issues Help troubleshoot application issues, OS issues, networking problems a...
Below Is The Job Description
Responsibilities- Help troubleshoot application issues, OS issues, networking problems, login issues
- Help troubleshoot application issues, OS issues, networking problems and login issues
- Provide general help to other members of the Systems team
- Provide late cover on a rotational shift pattern
- Perform software installs
- Develops and conducts system test plans
- Evaluates the performance of existing systems, identifies and evaluates the suitability of adjustments that will improve performance
- Provides technical support to operations staff and developers during the resolution of production problems
- Evaluates and tests vendor-supplied packages
- Supports the customer in a technical help desk environment with focus on first call problem resolution while maintaining true five-star
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Job Overview
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Location
Dubai, United Arab Emirates
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Offered Salary
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Date Posted
2 days ago
