German Speaking Customer Service
German Speaking Customer Service
- 1 Vacancy
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For Freelance
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Job Description
Customer Support Representative (English & German Speaking) Location: CoventrySalary: £25,000 per annum About the Role We're looking for an enthusiastic and customer-focused Customer Support Represent...
Customer Support Representative (English & German Speaking)
Location: CoventrySalary: £25,000 per annum
About the Role
We're looking for an enthusiastic and customer-focused Customer Support Representative to join our friendly and dynamic team in Coventry. You'll play a key role in providing a premium level of service to EU and UK customers, ensuring their experience is at the heart of everything we do.
Key Responsibilities
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Deliver exceptional customer service via phone, email, and social media.
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Log and manage product enquiries and faults accurately within agreed SLAs.
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Provide first-line support and advice to customers.
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Achieve departmental KPIs and contribute to continuous improvement.
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Keep up to date with new products, processes, and regulations through ongoing training.
Requirements
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Fluency in English and German (written and spoken).
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Confident using computer systems and quick to learn new tools.
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Strong communication skills and a passion for helping others.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Job Overview
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Location
Warwickshire, United Kingdom
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Offered Salary
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Industry
Call Centre / CustomerService -
Date Posted
1 week ago
