Customer Service Specialist

Customer Service Specialist page is loaded Customer Service Specialistlocations: AUS Work-at-Home South Australiatime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (30+ days left to apply)job requisition id: RJob Title:Customer Service SpecialistJob DescriptionJoin a respected Federal Government department that plays a key role in shaping Australia's financial wellbeing.Enjoy rewarding work by providing critical inbound voice services to everyday Australians just like you. Join a quickly growing account with huge opportunities for career growth and development.We are a Global Leader in customer service excellence and represent our partners and clients closely to deliver amazing customer service. We work behind the scenes, representing many of the brands and organisations you know and love! We strongly believe in investing in the future and in promoting from within and as a part of our team, you will have access to career pathways and ongoing development - putting you first and giving you tools for success! We pride ourselves on a culture rich in diversity, openness, and integrity. Key Role Details Hourly rate of $26.70 + Super + Incentives Operational Hours: National Service Delivery 7:00am - 7:00pm (AEST) (Monday - Friday) Full-time only Location: Work from Home - Every minute you're working, you're earning! Initial equipment collection required Successful applicants must be able to collect IT equipment from: Adelaide, Brisbane, Melbourne, Parramatta, and Perth Register now for future Intakes! Must be an Australian Citizen and at least 18 years of age Must have minimum 5 0 Mbps download and 20 Mbps upload for home office Passionate about customer service Eager to work towards goals and targets Confident and capable in using computers and systems Existing experience within a contact centre environment - highly desirable! Exceptional communication and interpersonal skills Rotating roster - No weekend work! A diverse and inclusive work environment Comprehensive paid training to get you up to speed Development and career progression opportunities Structured support system to help you thrive in a work from home environment Concentrix calendar of engagement eventsIf you are excited to take on a new challenge and be part of a growing team that will help create game-changing journeys for employees and customers, APPLY NOW! Applicants must pass a police check and other pre-employment checks, including a government clearance check Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history. Location:AUS Work-at-Home South AustraliaLanguage Requirements:Time Type:Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the # Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.