Contact Center Agent (Banking)
Contact Center Agent (Banking)
- 1 Vacancy
- 7 Views
Offer Salary
$4,000.00 - $6,000.00 /monthly
For Freelance
No
Job Description
The Contact Center works 24/7, the Staff will attend to duty based in the assigned schedule. ( weekly / monthly).Agent should have the flexibility to be available when there are changes to the schedul...
- The Contact Center works 24/7, the Staff will attend to duty based in the assigned schedule. ( weekly / monthly).
- Agent should have the flexibility to be available when there are changes to the schedule.
- Bilingual is must and trilingual including Hindi is preferred.
- The agents will handle all inquiries, complaints, and service requests for all the services of the Bank on multiple channels including Calls, Chat, and email.
- Skills and knowledge requirements:-
- Excellent writing skills.
- Basic knowledge of banking.
- Problem solving skills.
- Street smart.
- Attention to details.
- Time management.
- Cross selling ability.
- Adaptability.
- Ability to work under pressure.
- Teamwork.
- Maintaining customer confidentiality.
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Job Overview
-
Location
Ras al-Khaimah, United Arab Emirates
-
Offered Salary
$4,000.00 - $6,000.00 /monthly
-
Industry
Banking & Financial Services -
Date Posted
3 weeks ago