Call Center Agent Jobs in Dubai Bin Yaber Group
Call Center Agent Jobs in Dubai Bin Yaber Group
- 1 Vacancy
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Job Description
Call Center Agent Jobs in Dubai Overview Call Center Agent - What's The Gig? Alright, here's the scoop: we're on the hunt for go-getters to join our customer service squad in Dubai. If you've handled...
Call Center Agent - What's The Gig? Alright, here's the scoop: we're on the hunt for go-getters to join our customer service squad in Dubai. If you've handled inbound calls and know how to keep customers happy, keep reading.
Responsibilities- Be the first line of defense, handling calls from curious, angry, and confused customers.
- Fix problems, answer questions, and provide a voice customers want to hear on the other end.
- Stay calm and professional even when customers are upset.
- Listen carefully, explain things clearly, and resolve complaints to prevent escalation.
- Escalate complex issues to the appropriate colleagues when needed.
- Maintain accurate digital call records, log interactions, and follow the script.
- Meet daily KPIs as part of standard performance expectations.
- Collaborate with supervisors and teammates; participate in training to build skills over time.
- Ability to listen effectively and communicate clearly.
- Willingness to follow processes and scripts; comfort with digital documentation.
- Team-oriented mindset and openness to feedback.
- Ability to handle pressure and adapt to varied customer situations.
- Currently in Dubai and able to start ASAP.
- Presence in Dubai and readiness to hustle increases likelihood of contact.
Send your CV to with the subject line "Call Center Agent." Note: only shortlisted candidates will be contacted.
About UsBin Yaber Group is a significant player in the UAE with a diverse range of activities. They focus on excellence and customer happiness, aiming to improve for everyone on the team-an attitude of mutual success rather than a cold corporate vibe.
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Job Overview
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Location
Dubai, United Arab Emirates
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Offered Salary
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Industry
Call Centre / CustomerService -
Date Posted
2 weeks ago