Auto Warranty Administration Asst, Top Pay, Trainees Welcome

2742 US-129, Cleveland, GA 30528

Automotive Warranty Administrators AssistantNo Experience is Required
We Will TrainExcellent Pay Plan Based on Experience
+ Great Benefits

Career Growth Opportunities!

John Megel Ford in Cleveland, GA is proud to serve drivers from Dahlonega,
Clarkesville, Clayton and beyond is looking to hire a Warranty Administrators Assistant to start immediately. This position will assist in processing warranties forall our vehicles.The successful candidate must be able towork in a fast-paced and challenging environment.


Why John Megel Ford?

• We provide product training and certification programs to help you grow professionally
• We emphasize employee recognition and celebrate accomplishments
• We are active in community events like Toys for Tots and local car shows
• We foster a team environment with social gatherings outside of work
  
  

We offer:

• Excellent pay plan!
• Medical, Dental and Vision insurance
• 401(k)
• Paid vacation
• Closed on Sundays!
• Career advancement opportunities

Responsibilities - Warranty Administrators Assistant:

Assist with the following:

• Prepare, submit, and track warranty repair orders and claims according to dealership and manufacturer policies.
• Pay close attention to details, accuracy, and timeliness of claims to ensure the Service Department receives payment.
• Assist each store's Finance and Insurance Department in answering warranty submittal questions.
• Maintain detailed notes about warranty issues
• Answer customer inquiries about products or cancellation procedures.
• Enter price changes and collect payments
• Process customer refunds within the set rules and timeline.
  
  

Qualifications/Requirements - Warranty Administrators Assistant:

• No experience required, we will train
• Dealertrack experience helpful
• Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in-person
• Strong computer skills
• Excellent organizational/ sequencing skills
• Working knowledge of Service Department activities, methods, policies, and procedures
• General knowledge of product installation activities
• Valid driver's license and good driving record required
• Please upload your resume,completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.
  
  

We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. Required Preferred Job Industries

• Customer Service