Auto Customer Service Reps, Top Pay, Trainees Welcome

2145 Cobb Pkwy. SE., Smyrna, GA 30080

Business Development Center
(BDC) RepresentativeCompetitive Pay Plan + Great Benefits!Previous Customer Service or Call Center is a PLUS!
We Train!

Are you a communication powerhouse with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and know how to connect with customers from the first hello? Ed Voyles Kia of Smyrna is seeking aBusiness Development Center (BDC) Representative who brings energy, professionalism, and purpose to every interaction.

If you're ready to drive your career forward with a company that values your voice and rewards your growth, apply today and become part of the Ed Voyles legacy.

Why Work for Ed Voyles Kia?

• We invest in people as much as we do in vehicles.
• When you join our team, you're not just getting a job, you're gaining a platform to thrive.
• Our benefits are designed to support your health, your future, and your success:

What We Offer:

• Competitive pay plan that rewards experience and performance
• Medical, dental, and vision insurance
• Flexible spending accounts (FSA) and Health savings accounts (HSA)
• Supplemental life insurance, as well as short- and long-term disability insurance
• Accident and critical illness coverage
• Paid Time Off (PTO): Up to 40 hours vacation in your first year plus 5 paid holidays
• 401(k) with company match
• Exclusive employee discounts on vehicle purchases, parts, and service
• State-of-the-art facilities
• Career advancement opportunities

Responsibilities BDC Representative:

• Handle inbound and outbound customer communications
• Schedule appointments and follow up on leads
• Maintain accurate customer records
• Support dealership marketing efforts and campaigns
• Collaborate with sales and service teams to maximize customer satisfaction

What Were Looking For:

• Strong verbal and written communication skills
• Ability to multitask and work with CRM systems
• Previous customer service or call center experience is preferred
• Positive attitude and desire to exceed expectations
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

About Us:

Ed Voyles Kia isnt just about selling car, were a customer-first dealership built on trust, integrity, and the drive to do things better. With state-of-the-art facilities and a legacy of automotive excellence in Smyrna, GA, we provide our team members with the tools and training to grow their careers and make meaningful contributions every single day.

We are an Equal Opportunity Employer .
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Required Preferred Job Industries

• Customer Service