Annual Maintenance Contract for Gas System (01 Jan 2025 - 31 Dec 2026) - Marwa Heights

Contract Posted On: October 15, 2025 Closing On: October 20, 2025

Asset Description:

Spare Parts:

• Requirements during the tenure shall be quoted separately with the best quality and competitive market rate.
• Maintain a reasonable inventory of essential spare parts for maintenance and services falling within the scope of services.
• PPM consumables shall be included in the service.

Service Frequency:

• Monthly - 12 times Year

Emergency Response:

• Priority 1 - Emergency: Immediately (Within 1 hour)
• Priority 2 - Urgent: Within 2 hours - Poses a threat of personal injury, equipment damage, or serious disruption of operations.
• Priority 3 - Expedited: 8 Hours - Something that is not classified as urgent but needs to be resolved speedily e.g. a situation that reflects poorly on the Client.
• Priority 4 - Scheduled: 24 Hours - Non-urgent to operations. Date scheduled, chargeable works requiring prior client approval

Note: Technical assistance via phone calls shall be provided to the building security or FM the team immediately if required.

Scope of Work:

• The Operator shall visit monthly to check the operation of the facilities. The visit shall be documented on a Checklist with any comments and a description of any work that was carried out.
• In addition, the Operator shall patrol the network on a monthly basis to ensure there is no damage or indications of interference from any third parties and update the client as the client may reasonably require.
• The operator should supply a copy of the check list to the Client's representative, indicating clearly any causes for concern, and should quote for repairs as appropriate within 15 days of the inspection.

The maintenance work includes:

• Monthly inspection of building's gas distribution system including leak checking in common areas.
• Monthly inspection of gas detection panel including cleaning, battery and zone checking.
• Quarterly inspection of Pressure Reducing Station (PRS) and gas mainline network including leak checking.
• Annual maintenance of regulators, meters and valves of main system, including paint touch ups, if required.
• Annual gas detection system calibration and functionality testing.

The Operator will issue a report to the Client on each maintenance visit providing findings on any non-compliance with DCD, Dubai Municipality or any Authority regulations, and will provide a quote within 15 days for rectification of the same.

• Work Force shall be provided with proper uniform, hand gloves, face mask, and other safety equipment to be used while duty.
• The vendor is solely responsible for any liability that may arise due to the injury sustained to its employees during the course of their work under this agreement.