Title Locum - Patient Administrator

Title Locum - Patient Administrator

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Job Description

Job Summary Mediclinic Parkview Hospital Dubai United Arab Emirates Closing Date: 1 month from posting Recruiter: Fatma Alharthi Reference: 64320 Positions Available: 1Main purpose of the job: To impr...

Job Summary

Mediclinic Parkview Hospital Dubai United Arab Emirates Closing Date: 1 month from posting Recruiter: Fatma Alharthi Reference: 64320 Positions Available: 1

Main purpose of the job: To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role.

Key Responsibilities
  • Effectively manage the patient appointment scheduling and registration process.
  • Manage the medical insurance process and related tasks.
  • Oversee billing and cash up processes.
  • Consistently meet customer service expectations by improving the quality of patient service.
Required Education

Essential: Completed secondary school education (Grade 12). Desired: Tertiary Diploma or Bachelor's Degree preferably in medical science, finance or accounting.

Required Experience

Essential: 2 3 years' experience in a customer services role, preferably in the healthcare industry. Desired: Experience in a contact centre or healthcare environment.

Required Skills and Knowledge
  • Computer literacy and proficiency in MS Office applications.
  • Experience with CRM (customer relations management) software applications.
  • Knowledge of hospital information systems.
  • Familiarity with company policies and emergency codes.
  • Understanding of medical insurance terminologies and processes.
  • Basic medical terminology and procedures.
  • Numerical literacy.
  • Patient scheduling and registration processes.
Benefits

All applicants will be considered, with preference given according to the UAE Emiratization Program. Join the Mediclinic Middle East Family and grow your career with us.

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