Mainstay are happy to be partnering with an growing IT managed service provider based in the Birmingham area. As part of their expansion they are seeking to add a Technical Pre-sales specialist to their operations.
As a Technical Presales Specialist, you will play a crucial role in our sales process, acting as the technical expert and liaison between our sales and support teams, clients and potential clients. Leveraging your in-depth technical knowledge and experience, you will support the sales team in understanding the unique needs and requirements of prospects, designing tailored solutions, and showcasing the value of our products and services. By combining your technical acumen with exceptional communication skills, you will build strong relationships with customers and assist in closing deals effectively. Key Responsibilities:
Qualifications and Requirements:
- Technical Expertise: Demonstrate a deep understanding of our products, services, and solutions. Stay updated on the latest technological advancements and industry trends to provide valuable insights during the sales process.
- Needs Analysis: Collaborate with the sales team to gather customer requirements and analyse their business needs. Translate technical jargon into clear, understandable terms for both technical and non-technical stakeholders.
- Solution Design: Design comprehensive and customised technical solutions to address the specific challenges faced by potential clients. Prepare compelling proposals and presentations that highlight the benefits and competitive advantages of our offerings.
- Product Demonstrations: Conduct engaging product demonstrations that showcase the capabilities and functionalities of our products and how they can fulfil customer needs effectively.
- Proof of Concept (PoC) Development: Create and manage PoCs to validate the feasibility of our solutions in the context of the client's environment. Work closely with the client and internal teams to ensure successful PoC outcomes.
- Competitive Analysis: Stay abreast of competitors' offerings and positioning. Articulate the strengths and differentiators of our products compared to competitors' solutions.
- Collaboration: Partner with the sales, marketing, and product development teams to provide valuable feedback and insights from customer interactions. Collaborate on sales strategies, marketing campaigns, and product enhancements.
- Customer Relationship Building: Build and maintain strong relationships with potential clients through regular communication, meetings, and follow-ups. Understand their challenges and provide innovative solutions to earn their trust and confidence.
- Technical Documentation: Prepare detailed technical documentation, including product specifications, integration guidelines, and Roadmaps, to support the sales process and assist customers in implementing our solutions.
- Training and Support: Conduct training sessions for sales teams to enhance their technical knowledge and enable them to better communicate the value proposition of our products. Provide post-sales technical support when needed.
- Commercial Awareness: Possess a keen understanding of market trends, industry dynamics, and the competitive landscape. Stay informed about the pricing strategies, market positioning, and revenue potential of our products and solutions to effectively align technical recommendations with business objectives.
- Degree in Computer Science, Engineering, or a related technical field or relevant experience.
- Proven experience in technical presales, solution architecture, or a similar role within the technology industry.
- Strong understanding of relevant technologies, such as software applications, cloud computing, networking, and security.
- Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences effectively.
- Demonstrated problem-solving skills and the ability to think on your feet during customer interactions.
- Ability to work independently and as part of a cross-functional team in a dynamic and fast-paced environment.
- Willingness to travel occasionally for client meetings and industry events.
- Company pension
- Company Car/Car Allowance
- Cycle to work scheme
- Free parking
- Private medical insurance
If you feel you have the skills and experience and would like to be apply for the for this opportunity, please submit your details for consideration.