System & Network Engineer

Position: System & Network Engineer

Location: Dubai

Experience Required: Minimum 5 years

Reports to: IT Infrastructure Manager

The System & Network Engineer will be responsible for the design, implementation, administration, and support of the Banks IT infrastructure, including servers, storage, networking, and security systems. The role requires strong hands on technical expertise, troubleshooting skills, and the ability to work collaboratively with internal teams and external vendors to ensure high availability, performance, and security of IT services.

• Install, configure, and maintain Windows/Linux servers, virtualization platforms (VMware/Hyper V), and storage systems.
• Perform system upgrades, patch management, backups, and disaster recovery (DR) testing.
• Monitor system performance, capacity, and availability; proactively address issues.
• Implement and maintain Active Directory, Group Policies, DNS, DHCP, and related services.

• Manage and maintain enterprise network infrastructure including switches, routers, firewalls, and VPNs.
• Configure and troubleshoot LAN/WAN, MPLS, VLANs, wireless networks, and network security appliances.
• Monitor network performance, availability, and optimize bandwidth utilization.
• Implement and enforce network security controls in line with organizational policies.

• Provide Level 1/2 support for system and network related incidents and service requests.
• Maintain IT asset inventory and documentation (network diagrams, system configurations, SOPs).
• Participate in IT projects, migrations, and transformation initiatives.

• Bachelors degree in Computer Science, Information Technology, or related field.
• Minimum 5 years of hands on experience in system and network administration.
• Strong knowledge of:
  • Systems: Windows Server, Linux, VMware/Hyper V, Backup & DR solutions.
  • Networks: Cisco/Juniper switches, routers, firewalls (Fortinet/Palo Alto), VPNs, Load Balancers.
  • Security: Firewalls, IDS/IPS, endpoint protection, patching.
  Experience with platforms (Microsoft Azure preferred) is an advantage.
• Familiarity with ITIL processes (Incident, Change, Problem, Configuration).
• Certifications such as CCNA/CCNP, MCSA/MCSE, VMware VCP, or equivalent are highly desirable.
• Strong troubleshooting, analytical, and documentation skills.
• Excellent communication and teamwork abilities.

• Proactive, detail oriented, and able to work independently under pressure.
• Strong sense of ownership and accountability.
• Willingness to provide after hours/on call support when required.