Store Supervisor

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• Ensuring the highest levels of customer service are provided by retail staff and that they have the skills and support required for maximizing sales.
• Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures.
• End-to-end store responsibility in the absence of the Store Manager.
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales.
• Provide feedback to the Store Manager and Area Manager with regards to employees and products.
• Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss.
• Maintains knowledge of new product, trend and fashion directives to effectively respond to and anticipate customer needs.
• Ensure the brand and company's policies and procedures are adhered to by all staff at all times.
• Regularly audits own store administration and resolve any issues.
• Manage the daily roster, leave and grievances of the retail staff.
• Maintain visual merchandising standards at the stores at all times as per VM standards.
• Promote the Club Apparel Loyalty Program for repeat sales.
• Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products.
• Ensure awareness and vigilance at all times of security in the store without negligence.
• Stay updated about the various brands of the group for suggestive selling to customers.
• End-to-end store responsibility in the absence of the Store Manager.
• Must be physically fit to stand for extended hours and perform heavy lifting.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

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