Sr. Fenergo Consultant

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a highly skilled Business Analyst with expertise in Fenergo platform, KYC/AML processes, and Client Onboarding workflows. The ideal candidate will act as a liaison between business stakeholders and technical teams to facilitate smooth implementation, enhancement, and maintenance of Fenergo solutions aligned with regulatory requirements and business needs.

Additional Information

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Toronto, ON is CAD $110k - CAD $130k/year & benefits (see below).

The Role

Responsibilities:

• Requirement Gathering & Documentation:
• Elicit and document detailed Business & Functional requirements related to Fenergo onboarding, KYC, and AML processes.
• Develop clear, comprehensive specifications for system enhancements or new features.
• Fenergo Platform Expertise:
• Understand and configure Fenergo modules related to Client Lifecycle Management, KYC/AML, and onboarding.
• Work closely with technical teams for system customization, testing, and deployment.
• Process Analysis & Optimization:
• Analyze current client onboarding and KYC/AML workflows.
• Identify areas for process improvement to enhance efficiency, compliance, and user experience.
• Regulatory Compliance:
• Ensure all solutions align with anti-money laundering regulations, KYC standards, and other relevant compliance frameworks.
• Keep abreast of regulatory changes impacting onboarding and client due diligence.
• Stakeholder Engagement:
• Collaborate with business units, compliance, IT, and external vendors.
• Facilitate workshops, meetings, and training sessions as needed.
• Testing & Quality Assurance:
• Develop test plans and scripts to validate system configurations.
• Coordinate UAT (User Acceptance Testing) and support issue resolution.
• Documentation & Reporting:
• Maintain comprehensive documentation of requirements, configurations, test cases, and user manuals.
• Provide regular status updates and reports to management.

Requirements:

• Bachelor's degree in Business Administration, Finance, IT, or related field.
• Proven experience as a Business Analyst, preferably in Banking, Financial Services, or Fintech.
• Strong knowledge of Fenergo platform, specifically modules related to Client Lifecycle Management, KYC/AML, and onboarding.
• Understanding of KYC, AML, CDD, EDD processes and regulatory standards.
• Experience with regulatory compliance systems and client onboarding workflows.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively with cross-functional teams and stakeholders.
• Preferred: Certifications such as CBAP, CFA, CAMS, or Fenergo certification.

Preferred, but not required:

• Attention to detail and a proactive mindset.
• Ability to adapt to changing regulatory landscapes.
• Strong organizational and project management skills.

We offer:

• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer's contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.

S YNECHRON'S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.