Sous Chef

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, New South Wales, Terrigal

Hotel: Terrigal Pacific (TERAS), Pine Tree Lane, 2260

• Prepares detailed on-boarding program for new staff
• Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
• Ensures training needs analysis of kitchen and stewarding staff is carried out and training programs are designed and implemented to meet needs
• Conducts probation and formal performance appraisal in line with company guidelines
• Maintains up to date staff records and approves leave requests etc
• Regularly communicates with staff and maintains good relations
• Provides direction to the Kitchen helpers, including Commis, Cooks, Kitchen Attendants and Stewards
• Maintain, promote and monitor the food safety program HACCP

Responsible Business

• Liaison daily with stewarding department to verify equipment requirements for service period, cleanliness and sanitation issues of kitchen and equipment
• Demonstrate a sound awareness of OHS&W policies and procedures, ensuring the dissemination of information to all team members
• Champion the identification and reporting of hazards, evaluation or risks, and design and implementation of hazard and control measures
• Facilitate the reporting and investigation of injuries and illnesses arising from workplace activities, recommending corrective actions to prevent or minimise the chance of recurrence
• Establish the appointment of a trained health and safety representative, first aid officer and fire wardens for the department, ensuring their active role in the ongoing safety of the department
• Provide OHS&W Committee representatives with adequate resources including time to actively participate in the committee
• Provide induction and refresher training to all staff, ensuring their ability to discharge allocated OHS&W responsibilites including: hazards within the workplaces, safe operating procedures, use and maintenance of PPPE and safety equipment and emergency response procedures.

Guest Experience

• Champions the winning ways culture within the hotel to ensure our people are consistently delivering positive guest experiences
• Develops popular menus offering guests value for money in accordance with IHG guidelines with Senior Chefs
• Plans and organizes successful Food and Beverage activities in the hotel and externally
• Co-ordinates and supervises the preparation and presentation of food products to ensure the highest quality at all times
• Controls and analyzes, on an on-going basis, the level of quality and presentation of food product, the condition and cleanliness of facilities, guest satisfaction and marketing
• Communicates politely and display courtesy to guests and internal customers
• Communicates to hiss/her superior any difficulties, guest or internal customer comment and other relevant information
• Monitors and controls inventories for operating equipment ensure the control and maintenance of par stocks and costs
• Controls and analyses department costs on an ongoing basis to ensure performance against budget
• Makes recipes and maintains up-dated and accurate costing of all dishes prepared and sold in the Food Production operation
• Maintains comprehensive product knowledge including ingredients, equipment, suppliers, markets and current trends and make appropriate adjustments to kitchen operations accordingly
• Monitors local competitors and compare their operation with the hotel Food and Beverage operation
• Sets standards of all food and equipment purchases in accordance with ICHG guidelines

What we need from you

• Strong - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
• Literate - you'll need a good grasp of reading, writing and basic maths
• Flexible - night, weekend and holiday shifts are all part of the job
• Experienced - 4 years experience as a cook or equivalent combination of experience, shown leadership capability
• Compliant - you'll be above the minimum age required and fluent in the local language
• Articulate - a great communicator, you'll be warm, welcoming and easy to talk to
• Qualified - Certificate III in Commercial Cookery

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.