Service Manager

  • Job Reference: 1108699684-2
  • Date Posted: 8 September 2023
  • Recruiter: Leaving Care Solutions
  • Location: Eastbourne, Sussex
  • Salary: £31,000
  • Bonus/Benefits: regular opportunities for overtime
  • Sector: Healthcare & Medical
  • Job Type: Permanent

Job Description

Full-Time Service Manager

Base Location: Eastbourne

Covering Location: East Sussex

Salary: £31,000 with regular opportunities for paid overtime


  • 28 days Annual Leave, rising to 33 days with length of service
  • Company Pension
  • Mileage Paid
  • Employee Discount Scheme
  • Accredited Training & Development Opportunities

Our vision is to make a positive and lasting difference to young people who have been in care and are moving towards independence. We provide young people with high quality accommodation/housing, as well as support them to move towards independent living and educational achievements.

The Service Manager will be supported by a Team Leader and as the on-site management team, they will be responsible for the day-to-day running of the service. The primary tasks will include managing and rostering a team of support workers whose role is to help young people move towards independence and achieve their dreams and aspirations. The Service Manager and Team Leader will be responsible for providing direct keywork support where necessary.

Role Details

  • To provide management including regular individual supervisions to the Team Leader and support work team
  • To plan and lead shifts
  • To provide keywork to a number of young people, so that they achieve their aspirations and are supported to become independent
  • To support young people in accordance with their Individual Care Plan, Placement Agreement and Risk Assessment
  • Identify priorities and ensure delivery of operational and financial targets in the company
  • Providing a quality on call service where necessary and be willing to partake on a rota basis


  • Diploma in Health & Social Care or equivalent qualification/be working towards it
  • At least two years experience supporting vulnerable young people/adults in accommodation-based services
  • At least one year s experience managing and supporting staff
  • Ability to build and maintain effective working relationships with young people and colleagues
  • Full driving licence and access to a vehicle is required

Leaving Care Solutions is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position