Senior Relationship Manager - Commercial Banking

Date: Oct 1, 2025

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercials, corporate and institutional clients. With local operations based in United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region. From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB. We are actively seeking an ambitious professional to join our commercial banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

• New Client Acquisition - Lead the acquisition of new clients, reviewing the prepared financial analysis and credit applications to ensure adherence to the onboarding process.
• Portfolio Management - Seek and source new solutions for existing clients, overseeing the enrolment of clients for alternate channels to offer value-added services that increase transaction volumes and grow the portfolio with best-in-class product offerings.
• Relationship Management - Review client dossiers to capture current and future needs; identify and respond to customers' requirements and ensure complaints are resolved within agreed turnaround times to build and maintain long-term relationships.
• Risk Management - Conduct client visits, understand and report on risk profile and highlight/update approving authorities with any changes to enable necessary action.
• Policies, Processes, Systems and Procedures - Adhere to relevant organisational and departmental policies, processes, SOPs and instructions to deliver the required standard of service to customers and stakeholders.
• Self-Management - Manage self in line with the Bank's people management policies, procedures, processes and practices to maximise contribution to business performance.
• Customer Service - Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank's required levels of service in all internal and external customer interactions.

• At least 7 years of experience in managing relationships and a portfolio of clients.
• Bachelor's Degree in Business, Accounting or Finance.
• Knowledge of balance sheet analysis and key financial ratios.

• Competitive Salary: The indicative pay range for this role is AED XXXXX - AED XXXXX per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: Flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: Structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.