Seasonal Team Support Associate

Description:

About Us:

• If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

What we offer:

Salary: $17.00 - $18.00

Job Functions:

The Seasonal Team Support Associate helps build the pipeline of donors and volunteers to Metropolitan Ministries through team support of events, drives events, volunteer events, tabling events, and overall holiday initiatives. Primary responsibilities include supporting the Associate Vice President of Donor Experience and Donor Experience teams, including the Director of Volunteer Services and Community Donations and Sr. Event Coordinator, with details and logistics for donor fundraising, community/development, and resident or other client program VIP/Media-facing events and holiday activities. Primary duties include administrative and hands-on preparation tasks.

Essential Responsibilities:

• DONOR FUNDRAISING AND COMMUNITY/DEVELOPMENT EVENTS & HOLIDAY ACTIVITIES: Assist and support with events, drive events, volunteer events, tabling events, and holiday activities in support of fundraising and community engagement initiatives as directed. Requires professionalism, comfort, and understanding of in-person event details and logistics and is expected to work collaboratively with event, drives, and volunteer coordinator(s), intern(s), and volunteer(s) in support of fundraising and community/development events and activities responsibilities.
• VIP/MEDIA-FACING EVENTS & HOLIDAY ACTIVITIES: Assist and support with VIP/media-facing events, drive events, volunteer events, tabling events, and holiday activities in support of residential and other client program areas as directed. Requires professionalism, comfort, and understanding of in-person event details and logistics and is expected to work collaboratively with event, drives, and volunteer coordinator(s), intern(s), and volunteer(s) in support of VIP/media-facing events and activities responsibilities.
• RELATIONSHIP SUPPORT, OTHER DUTIES: Assists and support Donor Experience team with staff, vendor, donor, and volunteer relationships with research, documentation, and communication tasks related to donor fundraising, community/development, and VIP/media-facing events, activities, and holidays. Requires professional conduct and comfort with navigating computer, software, and internet; is expected to work closely and collaboratively with coordinator(s), intern(s), and lead volunteer(s) assigned to event, drive events, volunteer events, tabling events, and execution of holiday activities. Support providing exemplary donor and volunteer experiences on behalf of Metropolitan Ministries. Supports the team in other tasks as assigned as well as holiday center operations as directed.
• CULTURE AND ETHICS: Demonstrates a passion for the mission, vision, and guiding values of Metropolitan Ministries. Works in a cooperative manner with staff, volunteers, and collaborative partners to achieve event and organizational goals. Meets personal goals, actively contributes to the achievements of team, and support departmental KPIs.
• INDUSTRY KNOWLEDGE: General understanding of event and volunteer management and nonprofit fundraising. Participates in regular Cross-functional team, Supervision, and All Staff meetings.

Requirements:

Education and Experience:

Friendly, hospitality service, or event support experience preferred. Minimum high school diploma and one 1 year of successful event support experience or hospitality management or relevant field. Attention to detail is required for Essential Responsibilities outlined.

Skills Requirements:

Excellent written communication skills. Excellent oral skills, including phone presence. Must be able to communicate effectively in English. Ability to plan and organize work and handle job-related matters in a professional manner. Critical thinker, problem-solving, and good time management skills are necessary. Must be able to work well under pressure and meet deadlines. Computer and office equipment literate. Knowledge of web-based research tools and Microsoft Office is required. Must be able to work independently and as a team player.

Requires heart for ministry and comfort working with poor and homeless families and individuals. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills, and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Knowledge of community resources available to homeless population. Must demonstrate maturity and sensitivity to issues of faith, culture, and other sources of diversity. Ability to work as part of a team within a multi-disciplinary framework.

Physical Requirements:

Ability to stand and sit for long periods of time. Ability to walk and climb stairs and to lift 20 lbs. Physically able to work in outdoor/temporary shelter environment considering the local climate and its normal fluctuations. Physical, emotional, and spiritual stamina to handle job-related issues and stress.

Other:

Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States. Ability to accommodate a flexible work schedule (including some evenings and weekends, and holidays) during holiday months (October-December).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at

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