Sales Reservation Executive

Sales Reservation Executive

  •   1 Vacancy
  • 7 Views

Offer Salary

Attractive

For Freelance

No

Job Description

Position Title:SalesReservation Executive Location: Media City, Dubai Reporting To: Reservations Manager Job Summary The Sales Reservation Executive is responsible for handling customer bookings for h...

Position Title:SalesReservation Executive

Location: Media City, Dubai

Reporting To: Reservations Manager

Job Summary

The Sales Reservation Executive is responsible for handling customer bookings for hotels, transfers, tours, and other travel services. The role involves managing reservations, communicating with clients, and coordinating with suppliers to ensure everything runs smoothly.

Key Responsibilities
  • Handle hotel, transfer, and tour bookings; ensure all booking details are correct.
  • Respond to client inquiries, confirm bookings, send itineraries, and assist with clients' special requests in a professional manner.
  • Work with hotels and suppliers to confirm bookings and ensure availability.
  • Provide support to clients via phone, email, or WhatsApp; address concerns and help with changes or cancellations.
  • Keep accurate booking records and assist with reports for the team.
  • Ensure compliance with company policies and procedures.
  • Work closely with other teams to ensure smooth booking processes.
  • Provide feedback to the management team about customer preferences and market trends.
Key Requirements
  • Education & Experience: Bachelor's degree (preferred) or experience in tourism, hospitality, or customer service.
  • Minimum 2 years of experience in reservations and customer service within the travel and tourism industry in UAE Hotels and B2B Portals.
  • Strong communication skills, attention to detail, ability to multitask, and a helpful attitude.
  • Technical Skills: Familiarity with UAE visa processing, hotel bookings, and travel regulations is a plus.
  • Fluent in English (additional languages such as Arabic is a plus).
Working Conditions

Flexible hours, including weekends and holidays as needed.

Compensation

Competitive salary with potential for incentives.

MajeStay Tourism

Where your journey begins.

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