Sales Executive

Company Name: The Laundry Hub

Location: Dubai

Benefits: Salary + Commission - Visa and Medical Insurance

Duty Hours: 11 hours+1 hour break - Monthly 4 off days

Freshers are welcome with Good Communication and presentable skills !

The Laundry Hub is a reputable and customer-focused laundry service provider in Dubai, dedicated to delivering high-quality laundry care with a commitment to customer satisfaction. We are looking for a motivated and friendly Retail Counter Staff member to join our team, helping to create a welcoming environment and ensuring a seamless experience for our customers.

1. Customer Service

   • Greet customers warmly and assist them with the drop-off and pick-up of laundry items.
   • Address customer inquiries, assess their needs, and provide solutions to meet their requirements.
   • Promote our services to customers, encouraging upsells and additional services where appropriate.
   • Strive to increase 5-star Google reviews and overall customer satisfaction.

2. Operations and Sales

   • Receive and process payments accurately for laundry services.
   • Sort and inspect incoming laundry items to ensure quality standards are met.
   • Increase overall shop sales by providing personalised service and upselling relevant products and services.
   • Gather customer feedback for improvement and communicate it with the operations team.

3. Shop Maintenance

   • Maintain a clean, organized, and well-presented workspace to enhance the customer experience.
   • Handle minor repairs and take necessary actions to prevent damage to items.
   • Report any potential security issues or store-related concerns to management promptly.

4. Store Procedures

   • Assist with opening and closing procedures, ensuring the store is prepared for daily operations.
   • Take responsibility for problem-solving and resolving any issues that arise at the counter.

• Proven experience in retail or customer service, preferably in the fashion or laundry sector.
• Excellent communication and interpersonal skills.
• A proactive approach to meeting customer needs and providing quality service.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Basic knowledge of payment processing and cash handling and POS software.