Role in Sales

Emaar Hospitality Group is a premier global provider of enriching, personal and memorable lifestyle experiences. It is a wholly owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.

The role is to drive revenue growth by proactively identifying, developing, and managing key business opportunities across corporate, leisure, and group segments. The role holder builds strong client relationships, promotes the hotel's offerings, and collaborates with internal teams to deliver exceptional service that aligns with the brand's luxury standards.

• Develop and implement targeted sales strategies, creating and executing effective sales plans focused on increasing revenue from corporate, leisure, and group segments while aligning with the hotel's luxury positioning.
• Identify and pursue new business opportunities by monitoring market trends, competitor performance, and client behavior to uncover potential leads and adapt strategies to stay ahead in a competitive environment.
• Build and maintain strong client relationships, fostering long term partnerships with key accounts and decision makers through personalized service and consistent engagement to drive loyalty and repeat business.
• Manage a portfolio of key accounts across corporate, leisure, and group segments, ensuring consistent achievement of revenue targets and client satisfaction.
• Conduct proactive sales activities, including face to face meetings, site inspections, virtual presentations, and participation in sales trips and industry events.
• Prepare tailored proposals and contracts that reflect the hotel's premium offerings, aligning with client needs and brand standards.
• Collaborate with internal departments such as Revenue, Events, Reservations, and Front Office to ensure smooth handover and flawless execution of group bookings and VIP stays.
• Utilize CRM tools to manage leads, log client interactions, and track performance metrics, ensuring data accuracy and actionable insights.
• Monitor competitor activity and market trends, providing feedback to adjust pricing and positioning strategies as needed.
• Support marketing initiatives by contributing to campaign planning, client communications, and promotional materials when needed.

• Bachelor's degree in hospitality management, Business Administration, Sales, or a related field.
• Written and spoken English is essential; Arabic is preferred.
• Minimum of 3-5 years of experience in hospitality sales, preferably within a luxury or 5 star hotel environment.
• Extensive experience in developing and executing sales strategies, managing key client relationships, and achieving revenue targets within the hospitality or luxury service industry.

• Put Customer First
• Drive for Results
• LearningResilience

Mid Senior level

Full time

Hospitality

Location: Dubai, United Arab Emirates