Retail Cafe Manager

About Us
Xpress Catering is a vibrant local community café located within 2 busy trade schools and 1 high school. We're known for our great coffee, all-day breakfast, fresh fast meals, and excellent customer service. We also provide corporate catering services. Our cafés operate in a fast-paced environments where efficiency and quality go hand in hand.

The Role
We're seeking an experienced and motivated Café Manager to oversee the day-to-day operations of Xpress Catering.

Key Responsibilities

Plan and manage the café's menu offerings, product range, and stock levels to ensure quality, variety, and profitability.

Oversee purchasing decisions, supplier relationships, and marketing initiatives to drive sales and maintain consistent standards.

Set and review pricing strategies that align with costs, customer expectations, and business goals.

Develop and implement promotional campaigns to increase customer engagement and grow café and catering sales.

Provide hands-on service when required - assisting customers, recommending products, and ensuring an exceptional experience.

Maintain accurate records of inventory, sales, and financial transactions to support reporting and budgeting.

Prepare and manage the café's budgets, monitoring performance against financial targets.

Recruit, train, and mentor staff to deliver high-quality service and uphold café standards.

Lead by example in maintaining a safe, compliant, and positive work environment that meets all food safety and occupational health requirements.

About You

• Minimum 3 years' experience in a hospitality management role.

• Strong leadership and communication skills.

• Proven ability to manage a busy, fast-paced service environment.

• Excellent organisational and problem-solving abilities.

• Barista skills and/or hospitality qualifications are advantageous but not essential.

• Must have a working with children certificate.

• Must have a RSA

How to Apply
To apply, please email your resume and a brief cover letter to .
Applications will be reviewed as they are received - don't wait to apply!

Join Xpress Café and help lead a fast, friendly, and flavour-packed café that serves the community every day.