Resource And Facilities Operator

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dnata Airport Operations' vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passengers and 140 scheduled airlines annually.

As a Resource and Facilities Operator, you will support the Airside Operations Resources and Facilities Department by managing and supporting three key areas: Facilities, devices, and Ground Support Equipment (GSE). Responsibilities include conducting facility audits, addressing and resolving complaints, coordinating the collection and delivery of devices between IT and end users, and facilitating the movement of GSE to and from DTS for proactive maintenance (PM).

• Facilities Management Conducts regular audits of assigned facilities to ensure compliance with safety, quality, and environmental management policies and procedures. Identifies and addresses facility-related issues, escalating concerns to the supervisor as needed to maintain a safe and efficient working environment.
• Device Management Coordinates the collection and delivery of devices between IT and end users to ensure operational readiness. Conducts basic inspections of devices to ensure functionality before deployment and reports defects to the relevant teams. Ensures timely servicing or replacement as needed while maintaining accurate records in relevant systems.
• Ground Support Equipment (GSE) Support Facilitates the smooth movement of GSE and other equipment in line with operational needs, ensuring safe handling and transportation. Assists in resolving equipment-related complaints, ensuring prompt resolution to minimize operational disruptions. Coordinates to ensures all equipment is returned to operations promptly after servicing, supporting uninterrupted airside operations. Conduct base GSE audits (chocks, cones, CHAS, and chock trolleys) at aircraft parking stands, liaising with business units to ensure optimal upkeep. Support DTS on Airport Vehicle Permits (AVP) renewals.
• Safety and Reporting Actively promotes a culture of safety by discussing concerns openly and reporting them to supervisors. Reports all equipment defects or operational challenges to the direct supervisor promptly to ensure timely resolution. Ensures compliance with safety guidelines while handling devices, GSE, and facility resources to maintain a safe working environment.
• Collaboration and Coordination Works closely with the teams to ensure efficient use and availability of equipment and resources. Provides feedback on equipment performance and facility conditions to supervisors to support continuous improvement.
• Store Management Assist in the day-to-day operations of the on-site store by maintaining an organized storage area, accurately tracking inventory, and promptly restocking essential supplies, all while adhering to safety and procedural standards.

• Exposure to Ramp and Airside Operations
• 0 - 2 years of experience in Ground Support Equipment and on-job training

• UAE Heavy Driving license
• Valid license for operating equipment (ADP, TTR, LDL, MCB, Forklift, Step, GPU, ACU, Car, Van, Pickup)
• English level 3
• Basic Communication Skills
• Basic Safety Awareness

• Yes

• Hazards
• Working at height
• Exposure to hazardous energy systems
• Work in confined spaces
• Contact with human waste
• Contact with other hazardous materials
• Heavy lifting
• Work in a noisy environment YES
• Hours of work
• Day/night (shift roster) YES
• Day hours only
• 8.5 hour working day
• 10 hour working day
• 12 hour working day YES
• Additional requirements
• Airport driving permit YES

Join us in Dubai and enjoy an attractive tax free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.