Regional Key Accounts Manager, GCC

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Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

• Possess and apply detailed product knowledge as well as thorough knowledge of client's business.
• Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets.
• Is in charge of sales expansion, introduce new products/services to clients and organize visits to current and potential clients.
• Submit short and long range sales plans and prepare sales strategies utilizing available marketing programs to reach nominated targets.
• Responsible for retaining long term customer relationships with established clients.
• Ensure that clients receive high quality customer service.
• Inform clients of new products and services as they are introduced, migrate information to appropriate sales representative when clients have additional service needs.
• Generate new leads and hand them to our distributors then follow up their conversion into customers.
• Capture new opportunities in the market.
• Penetrate new segments especially Workplace & Law enforcement segments.
• Accountable for building and delivering in market results for Toxicology in the region to maximize revenues.
• Build, maintain and expand strong partnerships with key accounts, KOLs and policy makers across all customer segments.
• Provide forecasts, business reports and action plans as required on a timely basis, re evaluating on a regular basis performance against forecast and budget.
• Support our distributors in the field for their annual agreed forecast.
• Ensure all SFE metrics delivered.
• Implement international strategies & campaigns in his assigned territory and ensure execution excellence.
• Refer customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
• Ensure that all standing regulatory and quality, and ethical procedures are followed as per company policies.

• Bachelor's degree required, ideally in a scientific area. Additional studies in business (desired but not essential).
• Diagnostics, medical device industry experience will be considered an asset.
• At least 10 years' industry experience with a good track record in sales & key accounts management, preferably with an international healthcare company.
• Consistent track record of achieving his plans 7 targets.
• Demonstrable track record in building & maintaining relationships with end customers.
• Thorough knowledge of the healthcare industry in GCC (regulations, authorities, sales channels, tenders, LPOs )
• Toxicology experience (desired but not essential).

• Fluent in building / constructing compelling business cases.
• Negotiation skills.
• Strong interpersonal skills.
• Problem solving skills.
• Ability to think innovatively and not be constrained by current practices.
• Experience with CRM systems preferred (SFDC experience is a plus).
• Strong command of English language (written & verbal). French language is advantageous.
• Advanced Excel and PowerPoint skills.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

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