Receptionist

Exciting Opportunity: We're Hiring a Full-Time Receptionist - Gateshead Site

We're thrilled to announce a fantastic opportunity to join our team at Gateshead as a Receptionist. This full-time role is perfect for someone who thrives in a dynamic environment and enjoys being at the heart of the action.

As our receptionist, you'll play a vital role in delivering a first-class front-of-house and administrative service. You'll be the first point of contact for visitors and staff, helping to create a welcoming and professional atmosphere that reflects our values and culture.

Beyond traditional reception duties, you'll also support a variety of exciting initiatives, from helping with on-site staff events and client visits to assisting with the day-to-day running of our self-service shop. This is a brilliant opportunity to get involved in the wider business and make a real impact.

Key Responsibilities:

• Warmly welcoming and signing in visitors, contractors, and issuing appropriate passes
• Managing reception and Facilities help desk emails with professionalism and efficiency
• Handling taxi bookings and meeting room reservations
• Managing incoming and outgoing post and deliveries
• Supporting general admin tasks including printing, scanning, and filing
• Coordinating and maintaining Health & Safety training records (e.g. First Aid, Fire Marshal)
• Ensuring Health & Safety boards are accurate and up to date
• Monitoring stationery stock levels and placing timely orders
• Organising lunch orders for clients and operational teams
• Maintaining physical and digital logs (e.g. visitor logs, temporary pass records)
• Conducting PTW, CCTV, and First Aid sheet checks
• Raising work permissions, permits, and service desk tickets
• Updating car park rotas and issuing temporary parking spaces
• Creating access profiles and printing staff and visitor badges
• Supporting the planning and delivery of on-site staff events and client visits
• Assisting with the upkeep and smooth operation of our on-site self-service shop

What We're Looking For:

• A vibrant personality with a "can do, will do" attitude
• Excellent communication and interpersonal skills
• Initiative and the ability to think on your feet
• A proactive approach to tasks and problem-solving
• High standards and a strong work ethic
• Ability to multitask and remain calm under pressure
• Strong IT skills, including MS Office and intranet systems
• Self-motivated and able to work independently
• Flexible and adaptable to changing needs and priorities
• Previous experience in a similar front-of-house or administrative role is desirable but not essential

If you're someone who enjoys variety, thrives on interaction, and takes pride in creating a positive experience for others, we'd love to hear from you.

Apply now and let's chat more about this exciting opportunity, we look forward to welcoming you to the team!