Project Manager - Sales Support

Job Title: Customer Support & Sales Coordinator
Location: Fort Lee, NJ (100% On-Site)
Salary: Up to $75,000
Schedule: Monday-Friday, 9:00 AM - 5:00 PM
About the Role
We're looking for a proactive and detail-driven Customer Support & Sales Coordinator to join our team in Fort Lee. In this fully on-site role, you'll be the operational backbone of our sales team-supporting pre- and post-order processes, managing customer communications. If you thrive in a fast-paced environment and enjoy being the go-to person who keeps everything running smoothly, this role is for you.
What You'll Do

• Prepare accurate customer quotations within 24-36 hours.

• Process purchase orders and manage submittal approvals with precision and attention to detail.

• Collaborate with customers and sales reps during the design process

• Act as a second set of hands for Account Executives, ensuring seamless execution and follow-through.

• Monitor order logistics from placement through delivery, providing weekly updates to ensure satisfaction.

• Communicate proactively with both internal teams and external clients to keep everyone aligned.

What You'll Bring

• Proficiency in Microsoft Outlook and Office Suite (especially Excel and Word).

• Strong organizational and time-management skills-you'll be juggling a lot of digital paperwork.

• A calm, solution-oriented mindset when challenges arise.

• Excellent written and verbal communication skills.

• A professional, personable, and courteous approach to working with clients and colleagues.

• A willingness to learn the ins and outs of our products and internal processes.

Pay Details: $35.00 to $40.00 per hour

Search managed by: Ellen Slovikowsky

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance