Project Manager

Overview

RATESDOTCA is looking for a proactive and detail-oriented Project Manager to lead the execution of multiple customer experience initiatives. This role is central to our mission of delivering best-in-class digital insurance experiences and will work cross-functionally to ensure projects are delivered on time, on scope, and with impact.

Key Responsibilities

• Drive delivery of design and business workstreams in a fast-paced agile environment, ensuring alignment with strategic goals and customer needs.
• Own project timelines, resource planning, and milestone tracking across multiple initiatives to ensure successful execution and delivery.
• Develop project charters and plans, manage change control processes, and facilitate project reviews and lessons-learned sessions.
• Collaborate closely with internal product owners, stakeholders, technology teams, and external partners to translate user stories into clear, actionable delivery plans that drive measurable outcomes.
• Define and manage project scope through detailed scope statements, work breakdown structures, requirements analyses, and scope verification techniques, while maintaining strict scope change controls.
• Develop and maintain project schedules using Gantt charts, network diagrams, and critical path analysis.
• Oversee cost management by preparing estimates and tracking budgets.
• Ensure quality management by implementing quality metrics and statistical methods to monitor and improve deliverables.
• Facilitate working sessions, reviews, and retrospectives to keep teams aligned, and energized.
• Manage people via motivation techniques, empathic listening, and team-building exercises; define roles and responsibilities using RACI matrices and organizational charts.
• Proactively identify risks, maintain risk registers, conduct impact analyses, and implement mitigation strategies to remove blockers and ensure project continuity.
• Administer procurement processes including make-or-buy analyses, contract management, and evaluations using structured selection matrices.
• Champion effective communication by developing communication plans, managing conflict, and providing regular updates and insights to senior leadership and business stakeholders.
• Promote continuous improvement and help scale delivery practices across the organization by identifying opportunities to optimize processes and enhance team performance.

Required Skills & Qualifications

• 3+ years of project management experience in digital, financial services, or consultancy environments. (PMP designation preferred)
• Proven success managing creative and strategic initiatives
• Strong organizational and communication skills with a collaborative, solutions-first mindset.
• Hands-on experience with project management tools like Jira and Confluence.
• Comfort working in Agile and hybrid delivery models.
• Experience in insurance or fintech is a strong asset.
• Confidence leading in a hybrid work environment and adapting to shifting priorities.

The Perks:

• Hybrid Work Model: Work from home 2-3 days per week.

• Work From Anywhere: Up to 4 weeks annually to work from any location.

• Competitive Compensation: Salary, benefits, and incentive bonuses.

• Paid Volunteer Time: Take paid time off to give back to your community.

• Full Benefits: Comprehensive health and dental coverage.

• RRSP Matching: Contribute to your future with our matching program.

• Professional Development: Access to LinkedIn Learning for ongoing growth.

• Fun Workplace: Team-building activities and a lounge with games like ping-pong and foosball.

At rates.ca , we believe in ownership - taking full responsibility for our work, our success, and our impact. If you're ready to lead our security initiative and drive real change, we want you on our team.

Take ownership of our security.

We are committed to working with and providing reasonable accommodations to candidates and employees with physical or mental disabilities. If you require accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to .