Pre-Delivery Inspection Technician Al-Futtaim Automotive Global Aftersales

Job Requisition ID: 173931

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions-automotive, financial services, real estate, retail and healthcare-Al Futtaim Group employs more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa. Al Futtaim Group partners with over 200 of the world's most admired and innovative brands. Our entrepreneurship and relentless customer focus enable us to respond to the changing needs of our customers and continue to grow and expand.

Overview of the Role

The PDI Technician is responsible for executing Pre Delivery Inspections (PDI) and fitting accessories according to established SOPs. The role includes performing minor troubleshooting, polishing cars, and ensuring customer vehicles are delivered pristine and defect free. The technician must maintain equipment in optimal working condition and adhere to safety protocols, striving for zero defects and delays. This position requires active involvement in 5S and Kaizen activities to improve efficiency and comply with company and distributor policies. Effective communication with team members and the Section Foreman is essential for successfully achieving branch targets and delivering on time, quality results.

What You Will Do

• Carry out Pre Delivery Inspections (PDI) and accessories fitment according to Standard Operating Procedures (SOP).
• Perform minor mechanical and electrical troubleshooting on vehicles.
• Conduct polishing of cars to ensure they meet quality standards.
• Keep customer cars clean during PDI, accessories fitment, and polishing processes.
• Maintain all equipment, ensuring they are in proper working condition, including vehicle lifts.
• Follow company safety policies and procedures, reporting any accidents immediately to the Section Foreman.
• Ensure branch targets are achieved every month, and work quality minimizes job stoppages.
• Reduce defective work by ensuring SOP is adhered to in all sections at all times.
• Participate actively in 5S and Kaizen initiatives and activities at the PDI Centre.
• Adhere to company safety policies, including maintaining speed limits and using safe working methods.
• Aim to go the extra mile to meet team performance enhancements and achieve Kaizen goals.
• Communicate effectively with team members and the Section Foreman to strengthen the supply chain and ensure timely delivery of defect free cars.

Required Skills to Be Successful

• Expertise in mechanical and electrical systems troubleshooting.
• Strong understanding of vehicle detailing and accessory fitting procedures.
• Ability to effectively implement SOPs and quality control measures.
• Proven skills in team collaboration and process improvement through Kaizen initiatives.

What Qualifies You for the Role

• ITI (Technical school) or Diploma in Mechanical or Automobile Engineering.
• 2-3 years of experience in the automotive service department of a reputed dealership.
• Possession of a Light Motor Vehicle (LMV) driving licence from home country, country of residence, or country of previous work.
• Proficiency in customer focused services, oral and written communication, teamwork, and a commitment to Kaizen oriented processes.

About Al Futtaim Automotive

Al Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core activities include distribution, manufacturing, leasing and aftersales. As the regional representative of iconic automotive brands-Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM-we are driven by a customer centric approach, constantly pushing the boundaries on innovation, quality standards and value added service. Our mission is to become a leader in custom made mobility solutions by delivering world class omni channel experiences.