Performance Analyst

We are a part of the DFS Group, one of the largest air navigation service providers in the world. We focus on the provision of air navigation services and the sale of software solutions, consulting, training services to airports and air navigation service providers worldwide. As a modern aviation company, we guarantee the perfect mix of proven experience and progressive ideas. High quality standards are just as much part of our philosophy as a lean organization, international networking and honest ambitions. We offer our employees and associates challenging and creative jobs with one of the most secure and attractive employers in Dubai, in one of the most exciting industries.

DFS Aviation Services are currently looking for a dedicated, experienced and innovative Performance Analyst to join our on-site Contracts Team in Dubai, UAE. We offer you an opportunity to manage the full spectrum and be in chargeof administering strategy and performance tools and systems, by providing proper support to the business units in implementation and monitoring the system,compliance and supporting organizational development within a fast-paced and regulated environment.

We are looking for a candidate who has proven experience in Performance Analyst with background and knowledge of ANSP structures. To contribute to the development of the corporate performance management practices and model, and efficient implementation at different organizational levels.

This role will be based in Dubai International Airport at Dubai Air Navigation Services (dans). Dans provides air navigation services at four airports in the UAE, one of which is the world's busiest airport for international passengers, where their mission is to empower and develop all their people in delivering world-leading air navigation services that exceed every standard, assure their customers, and shape global innovation.

• Contribute to the identification of different performance measurements within the organization covering strategic corporate and business division measurements and ensure that they reflected properly in strategy and performance tools and systems.
• In charge of administering strategy and performance tools and systems, by providing proper support to the business units in implementation and monitoring the system
• Develop and maintain organization-wide performance dashboards, reports and business intelligence systems to enable decision making and continuous improvement at all levels.
• Support business units in strategy and performance tool implementation for monitoring and reporting.
• Support the implementation of performance auditing program to ensure integrity and effectiveness of performance management system and recommend needed actions.

• Apply, analytics to research, data, information, and other quantitative and qualitative methods to support decision-making across the organization.
• Perform research and analysis to support strategy development and future foresight.
• Conduct continuous benchmarking studies to enhance current performance management practice and framework.
• Contribute to the development of communications, systems, and tools to enable strategy, performance management and future foresight activities to actualization.
• Undertakes similar or related duties as directed by senior management.

• Bachelor's in business administration, Industrial Engineering or management with practical experience in this field for not less than five (5) years
• Master's degree Business Administration, data management or related subjects, with practical experience in this field for not less than four (4) years.
• Knowledge and experience in strategic planning and performance management and related international best practices.
• Performance management systems, tools, and theories
• Experience in the aviation industry is preferred.
• Project management frameworks, tools and techniques for small-to-med size scale projects (preferable).
• Innovation theories, frameworks, tools, and technologies (preferable).
• Worked with public sector organizations strategy, performance, organizational transformation, project management and coordination (preferable).
• Computer skills including Microsoft Office and databases
• Q-Pulse compliance management system (beneficial)

• Critical and creative thinking skills
• Quantities and qualitative analytical skills.
• Communication and presentation skills
• Reporting and technical writing
• Capability to train, guide, and promote awareness of the strategy and performance concepts requirements and deployment.
• Negotiation and persuasion skills
• Project Management skills

• A competitive salary package, that is excellent compared to industry standards,
• An annual airfare allowance to visit your family and friends at home Economy (for Staff and eligible dependents to the point of hire for each completed year of employment), contribution to your children's school costs (Per child yearly up to 2 eligible children), and excellent medical insurance coverage for all our employees & life insurance.
• Work life balance based on fair, transparent and employee-friendly shift models, working hours and a generous leave entitlement.
• Corporate culture is characterized by professionalism, which has focused on staff and client needs for decades,
• Sunny weather

Working at DFS Aviation Services means working in a diverse and dynamic team of professionals, being passionate about advancing aviation safety and efficiency. Since 2017, the Team has grown to over 400 team members participating in various air traffic management projects at 17 locations in 6 countries.

Our people come from a variety of backgrounds, bringing unique skills and perspectives that enrich our company culture and drive innovation in air traffic management. From air traffic controllers to software developers and engineers, and from project managers to customer service experts, our Team works collaboratively to ensure the skies remain safe for every one of us