Paediatric Ward Volunteer

• Meet and greet patients and visitors in a warm, friendly manner.
• Provide support to parents or visitors by sitting with patient whilst they are away from child.
• Escort parent/carer from theatre when the child is taken into care of theatre staff.
• Escort parent/carer to recovery if they are called back but child is not ready to return to ward at that time.
• Occupy child by playing games, talking to them, reading books or whatever activity the child is happy with.
• Assist with distraction during tests or ward procedures.
• Assist parents by entertaining siblings whilst they are occupied with supporting the patient.
• Assist PCA with putting toys and games away and keeping them in good order.
• Assist ward staff with any other tasks which may be required.
• Assist with supporting patients or visitors with giving feedback on their hospital experience either via Care Opinion on I-pad or in person to customer liaison staff.

Direct contact with patients and visitors who need your assistance at difficult times in their life.

Comraderie, part of a large and growing team.

• Well presented with a friendly and enthusiastic manner.
• Ability to approach patients and visitors in a confident and caring way.
• Be sensitive and tactful at all times.
• Reliable, punctual, and able to commit time to volunteer on a regular basis.
• Understanding of personal and professional boundaries.
• Willing to be flexible and work in a team environment.
• Volunteers must maintain client/patient confidentiality at all times.
• Demonstrate effective hand-hygiene practice throughout the hospital.
• Demonstrate WA Country Health values at all times - Community, Compassion, Quality, Integrity, Equity and Curiosity.
• Respect diversity and differing opinions.

Regular - more than 6 months

On the job direction and supervision, annual mandatory essential skills training

Minimum of 3 hours per week, days and times as suits ward and volunteer.

A uniform shirt, swipe card and ID lanyard will be provided

• Driver's Licence (C)
• National Police Certificate
• Working with Children Check

No experience required.National Police Certificate and WWC payable by Agency.