Operations Support Administrator

The Role
The Operations Support Administrator / Service Coordinator will liaise with the service team and Site Management to support tasks such as PPM and Reactive Allocation, Tracking, Reporting, and Escalating; timesheet review and reporting; and service P.O management.

This role is based in Newcastle, NSW.

• Support the Finance and Accounts Team
• Coordinate and allocate tasks such as Planned Maintenance and Reactive Maintenance across multiple services and contracts, ensuring the successful completion of tasks within the CMMS systems
• Maintain data accuracy and records related to assets and maintenance, ensuring records are up-to-date
• Operate the internal helpdesk line, answer calls from engineers and the client service desk, and update tasks as required
• Close out work orders, enter close-off numbers, and perform checks to move POs to Approved status by the Team Leader
• Liaise with technicians daily to ensure SLA performance meets KPIs

Skills and Experience

• Basic knowledge of maintenance activities
• Strong computer skills, especially in Microsoft Excel, with the ability to learn new programs
• Excellent written and verbal communication skills
• Desirable: Training in OH&S, QA, and environmental disciplines

Benefits

BGIS offers Career Development opportunities through the Career Boost Program, excellent company benefits, and an Employee Recognition Program.

• Opportunities for career progression
• Training provided
• Various employee discounts

Culture

At BGIS, we foster safe environments where our people can excel. Our team includes individuals from diverse cultures and backgrounds. We value different perspectives and seek those who can bring innovative ideas to our teams.

About Us

BGIS employs over 10,000 people globally and is a leader in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. We manage over 50,000 facilities worldwide, including corporate offices, universities, hospitals, and data centers, serving sectors like Defence, Healthcare, Government, and more.

Further information is available at

• Job Identification: 226152
• Job Category: Self Perform - Operations Support
• Posting Date: 08/21/2025, 01:23 AM
• Apply Before: 09/21/2025, 01:22 AM
• Location: Newcastle, New South Wales, Australia