Operations And Distributions Executive UAE National - Fixed Term

As Operations & Distribution Executive, you will play a key role in ensuring the smooth, accurate, and efficient flow of Cartier's daily operations. You will support the UAE Operations & Distribution Manager in maintaining excellence across stock management, logistics coordination, and order fulfillment, ensuring our boutiques and partners receive the highest level of service.

• Act as a key user for stock availability and firm order tools.
• Manage after-sales service tools related to shipment discrepancies and quality claims.
• Monitor replenishment systems, raising alerts to ensure smooth product flow.
• Ensure stock requests are reviewed and responded to within 24 hours.
• Oversee order fulfillment and delivery lead times, coordinating with all stakeholders to ensure timely execution.
• Communicate proactively on delays or issues and collaborate cross-functionally to resolve them.
• Follow up on shipment claims, ensuring timely closure and customer satisfaction.
• Support invoicing strategies, returns operations, and rebalancing in coordination with the operations team.
• Manage novelty orders for suppliers and clients in SAP according to launch plan targets.
• Assist in marketing stock requests and activations as per campaign timelines.
• Ensure accuracy of operational data in SAP (GI dates, stock adjustments, backorders).
• Conduct regular stock reconciliations and system updates for boutiques.
• Support the Operations & Distribution Manager in compiling operational data and preparing reports, analyses, and presentations.
• Assist in identifying potential supply chain risks and recommending process improvements.

• A degree in Business, Industrial Engineering, or a related field.
• At least 1 year of experience in a Supply Chain or Operations role.
• Strong analytical and organizational skills with attention to accuracy and deadlines.
• Proficiency in Microsoft Excel and familiarity with SAP.
• Excellent communication and stakeholder management skills.
• A collaborative, pragmatic, and agile mindset.
• Fluency in English.