Merchant Operations Manager
Merchant Operations Manager
- 1 Vacancy
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Job Description
Responsibilities Be responsible for daily data reporting, conduct in-depth analysis and interpretation of business data, monitor all links, identify existing problems and assist in formulating corresp...
- Be responsible for daily data reporting, conduct in-depth analysis and interpretation of business data, monitor all links, identify existing problems and assist in formulating corresponding solutions;
- Assist in optimizing the existing process management, promote the development and implementation of business, timely understand the dynamics of the front-line sales team, and form feedback;
- Take full ownership of the performance of assigned business lines, ensuring on-time deliveries, cancellation rates, customer satisfaction and growth targets are consistently met;
- Coordinate resources and collaborate closely with cross-functional teams to ensure operational readiness with go-to-market strategies and campaigns;
- Undertake other work that can support the business team to achieve better performance indicators.
- 3+ years of experience in marketing/sales operations, prior experience in food delivery/restaurant brand operations is preferred;
- Familiar with and Middle Eastern cultures, fluent in English for business communication;
- Combine different playbooks and food delivery operational methodologies across countries/regions to accumulate replicable international experience.
- Mid-Senior level
- Full-time
- Marketing
- Software Development
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