Licensing Admin Officer

Licensing Admin Officer

  •   1 Vacancy
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Job Description

I am working with a client who is seeking proactive Licensing Admin Officer to join a busy local authority team. This role involves processing and managing a variety of licence applications, ensuring...

I am working with a client who is seeking proactive Licensing Admin Officer to join a busy local authority team. This role involves processing and managing a variety of licence applications, ensuring compliance with relevant legislation and council procedures.

Key Responsibilities:

  • Process applications for licences including taxi/private hire, alcohol, gambling, scrap metal, and house-to-house collections.
  • Ensure all documentation is completed, recorded, and stored in line with data protection and council protocols.
  • Use the Civica system to input, track, and update licensing records.
  • Liaise with applicants, licensees, and internal departments to provide guidance and resolve queries.
  • Support the licensing team with general administrative duties (scanning, photocopying, filing, email responses).
  • Monitor and manage shared inboxes and telephone queries.
  • Assist with exam bookings and invigilation for taxi licensing applicants.
  • Maintain accurate spreadsheets and databases to support reporting and compliance.

Requirements:

  • Previous experience in a local authority or public sector environment, ideally in licensing or administration.
  • Familiarity with Civica or similar licensing/CRM systems is highly desirable.
  • Strong organisational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively.
  • Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
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