IT Support Engineer - Hybrid working - £27-32k

  • Job Reference: 1108700554-2
  • Date Posted: 8 September 2023
  • Recruiter: Office Angels
  • Location: Horsham, Sussex
  • Salary: £27,000 to £32,000
  • Sector: I.T. & Communications
  • Job Type: Permanent

Job Description

JOB TITLE: IT Support Engineer

LOCATION: Outskirts of Horsham - due to location you must be a car driver

SALARY: 27,000 - 32,000 DOE

HOURS: Monday to Friday 9am - 5.30pm

BENEFITS: Excellent company benefits including early finish Fridays

Office Angels are partnering with the hiring manager of a globally recognised tech business to recruit an IT Support Engineer to join their internal IT team.

As an Internal IT Support Engineer, you will be joining a team of 10 where you will play a pivotal role in ensuring the smooth operation of the company's internal technology infrastructure. Working closely with employees and cross-functional teams, you'll be responsible for diagnosing, troubleshooting, and resolving a wide range of technical issues.

About your day-to-day responsibilities:

  • Respond promptly to IT support requests from employees via various communication channels (e.g., email, ticketing system, phone)
  • Troubleshoot hardware, software, and network-related issues, and provide timely resolutions
  • Maintain user accounts in Active Directory, Office 365, Exchange
  • Build, service and troubleshoot laptops and desktops
  • Support employees with the use of onsite meeting room equipment, WiFi and printing

About you:

  • Previous experience working in a Support Desk environment
  • Strong communication skills
  • Able to work effectively within a small and busy team
  • Experience with some or all of the following - Windows 10, Active Directory administration, Windows server experience, SharePoint, Office 365 and OneDrive
  • Process-driven individual, able to learn and implement processes
  • Microsoft or ITIL qualifications would be beneficial

Next Steps:

  • Please apply today with your up-to-date CV and contact details
  • If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.