ILS Manager

ILS Manager

  •   1 Vacancy
  • 4 Views

Offer Salary

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For Freelance

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Job Description

Responsibilities ILS development topics:The ILS Manager will act as Project manager for all ILS disciplinesSupport of the offer preparation phase, for new business opportunitiesProject Leader and ILS...

Responsibilities
  • ILS development topics:
  • The ILS Manager will act as Project manager for all ILS disciplines
  • Support of the offer preparation phase, for new business opportunities
  • Project Leader and ILS Focal Point for the assigned Programs
  • ILS Management Set-Up including ILS Milestone Planning, coordination, follow-up, reporting of ILS work packages (LSA, Tech Pubs, Obsolescence Management, Training)
  • Ensure that the Customer requirements with respect to Services and ILS are respected
  • Ensure the delivery on time, on cost and on quality of all the contractual deliverables
  • Design To Support: strengthen the direct connection between Services and Engineering, to influence system design for optimal supportability in service
  • Provide Support for blocking points solutions at Project level
  • Selection of local ILS Suppliers /Subcontractor and organization of the startup of the subcontracted activities
  • Management of R&S global production team, for the different ILS work packages (work packages preparation, planning, periodical reporting meetings, blocking point animation, quality checks on the deliverables and related administrative documents)
  • Technical checks of the internal deliveries
  • Coordination with all relevant internal and external Stakeholders (e.g. Production, Supply Chain, Sales, Project Managers, Customers)
  • Coordination of entry into service phase with Service Transition teams
  • Project monitoring with respect to time, cost and quality
  • Establishment of a periodical reporting (visual management)
  • Link with ILS Team in RSM
  • Participate in Customer ILS Progress MeetingsPreparation for Entry into Service:
  • Actively participate in the creation of proposals for customer projects.
  • Identify and implement required service and support structures as well as capabilities
  • Implement contract details in SAP and C4C (contract number, support teams, KPIs, etc.).
  • Initiating and monitoring the service-oriented material introduction, including subcontractor management.
  • Create and maintain the Service Implementation Plan until handover to the Service Delivery Manager (SDM).
  • Coordinate and initiate the creation and maintenance of the system bill of materials.
  • Ensure spare parts availability within customer projects.
  • Implement the training concept for internal and external service and support personnel.
  • Participate in the FAT & FinAT to finalize service and support-related information.
  • Conduct an end-to-end test of the defined service processes.
  • Hand over and explain the defined service concept to the Service Delivery Manager and the Service and Support Structure.
  • Contribute to the service product development process if necessary.
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