Head of Business Excellence
Head of Business Excellence
- 1 Vacancy
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Job Description
Position: Head of Business ExcellenceClient/Industry: Dubai GovernmentLocation: Dubai (Full time and on-site)Job Summary (Purpose)The role oversees the implementation and supervision of institutional...
Position: Head of Business Excellence
Client/Industry: Dubai Government
Location: Dubai (Full time and on-site)
Job Summary (Purpose)
The role oversees the implementation and supervision of institutional excellence and quality programs, both internal and external - in line with Dubai Government Excellence Program and organizational strategic objectives. It ensures the establishment, monitoring, and improvement of excellence and quality management systems.
Key Responsibilities
- Develop and supervise strategic and operational plans for institutional excellence.
- Implement Dubai Government Excellence Framework standards.
- Coordinate and support participation in government performance programs.
- Conduct internal and external assessments, propose corrective initiatives, and monitor implementation.
- Lead initiatives to improve organizational processes, procedures, and service quality.
- Conduct benchmarking studies, develop policies, KPIs, and excellence tools.
- Submit regular performance reports and improvement plans to senior management.
- Represent the entity in collaboration initiatives with external government bodies.
- Supervise and develop staff, ensuring alignment with excellence goals.
Required Qualifications
- Bachelor's degree in Business Administration or equivalent (Master's preferred).
- 7+ years relevant experience in excellence, quality, or performance management.
- Strong experience in organizational planning, monitoring, and change management.
- Skills in innovation, analytical thinking, problem solving, and process improvement.
- Knowledge of quality and excellence frameworks (e.g., EFQM, DGEP).
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Job Overview
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Location
Dubai, United Arab Emirates
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Offered Salary
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Industry
Government & Defence -
Date Posted
2 weeks ago
