General Manager - Laguna Beach Taverna & Lounge

Join Sofitel and lead our flagship Laguna Beach Taverna & Lounge, part of Sofitel Dubai The Palm - a 5 star beachfront resort on Palm Jumeirah. Santorini inspired rooms, elegant French touches, and a thriving culinary scene create a welcoming, upscale environment for guests and staff alike.

• Ensure the highest level of service to Sofitel guests while adhering to service standards to achieve service excellence.
• Drive employee satisfaction, cost control, and revenue management within the department.
• Meet monthly forecasted food and beverage revenue targets.
• Assist in formulating the Annual Operating Budget, determining projected revenues and expenses, and aligning with the Annual Business Plan.
• Manage team responsibilities, assess performance, and support growth.
• Support day to day operations of outlets and banquets when required.
• Plan weekly roster and work schedules for the outlets.
• Liaise with Kitchen and Beverage departments on daily operations and quality.
• Handle guest complaints, requests, and inquiries.
• Collaborate with the Director of Food and Beverage on market trend analysis, sales plans, promotional activities, and advertising campaigns.
• Plan and organize festive food promotions; produce P&L statements for promotional nights and events.
• Maintain cleanliness and organization of all outlets, front of house and heart of house.
• Implement guidelines, policies, and procedures in accordance with Sofitel standards.
• Apply Sofitel Food & Beverage rituals consistently.
• Develop departmental trainers and assign training responsibilities.
• Conduct appraisals, identify, and develop young talent for future growth.

• Strong understanding and experience of hotel operations in a multicultural environment.
• High drive for results; adaptable, flexible, and skilled at building relationships.
• Excellent planning, organizing, and detail orientation.
• Superior guest relations, problem solving, and time management skills.
• Excellent written and verbal communication in English.
• Working knowledge of Micros.

• At least five years' experience in a related field (hotel restaurant management preferred).
  Experience supervising employees is required.
• Hospitality experience is preferred.

Mid Senior level

Full time

Management and Manufacturing

Hospitality

Location: Dubai, United Arab Emirates

To apply, sign in and set job alerts for "General Manager" roles at Sofitel.