General Manager

Located in the heart of Melbourne CBD, Mantra on Little Bourke offers self-contained executive studios, one and two bedroom apartments as well as craft brews, wines and gastropub style food at Alibi Kitchen and Bar. With its central location, you will be spoilt for choice for things to do in your free time with restaurants, café-filled laneways, bars, galleries, parklands and two of the most renowned sporting complexes in Australia - Etihad Stadium and the MCG - all at your doorstep.

Purpose As General Manager , you will oversee and manage all daily operations on the property, ensuring seamless and profitable function. This role requires a keen focus on every department, active involvement in operations, and stakeholder management. Your leadership will guide, coach and mentor your team, fostering a culture of excellence.

• Manage all facets of the property including revenue management, recruiting & training, customer service and achievement of financial targets
• Lead and develop your team to ensure the hotel's profitability and success
• Build strong relationships with key stakeholders, property owners, guests and regional shared services
• Maintain excellent product and service standards whilst maximising revenue and balancing expenses
• Recruit and develop a team engaged in driving positive customer sentiment
• Act as a liaison within the local community, representing Accor and fostering community engagement

• Demonstrate prior Hotel or General Manager experience with understanding across a range of departments and stakeholder management
• Create environments where the team are encouraged and motivated to be their true selves
• Confident in cultivating strong relationships, addressing challenging situations, and implementing solutions that enhance service quality
• Experience driving financial growth through thoughtful strategy
• Understanding of key hospitality metrics to drive top-line revenue and motivate the team

• ALL Heartist Membership - discounts on accommodation and F&B worldwide
• Family & Friends Discounts - on a range of accommodation, services and events
• Accor Live Limitless (ALL) Loyalty Program - earn status & reward points
• Learn Your Way - access to Accor's training platforms, Accor Academy and Typsy
• Build Your Network - global hospitality network
• Worldwide Opportunities - Accor operates hotels globally with opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

• Director

• Full-time

• Management and Manufacturing
• Industries - Hospitality