Franchise Hotel - Sales Administrator

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels.

• To maintain the strictest confidentiality on all matters related to IHG Properties plus all other sales and personnel related matters.
• To provide secretarial and administrative assistance to the DOSM and secondly to provide back up administration to the sales team. Preparation of correspondence, maintenance of appointments diary for DOSM.
• In the absence of the Executive Secretary (annual leave/sickness), to provide administrative cover.
• Set up and maintain an effective filing system for the sales department, including a daily trace file, to ensure all weekly, monthly and bi-annual deadlines are met by the DOSM.
• Once training provided, to take a proactive role in the maintenance and development of Opera S&C standards within the Sales Department. To be able to action any group and banqueting request for space prior to communicating with the Events Team, including to generate a BEO/GIS/GEO and to share all supporting documentation to the relevant departments prior to the Event or Group arrival; (this includes Opera, Marsha, DTCM approvals and all related systems).
• To continually enhance and improve the efficiency and organization of the department, by design and implementing administrative systems.
• Performs other duties as appropriate.
• Prepares and submits daily activity, weekly activity and month end reports, as assigned.

High school diploma; 6 months experience in the sales and marketing, guest services, front desk, or related professional area.

OR

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.