Franchise Hotel - Public Area Team Leader

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels.

To oversee and coordinate the cleaning and upkeep of all public areas of the hotel, ensuring they are maintained to the highest standards of cleanliness, hygiene, and guest satisfaction. The Public Area Team Leader supervises a team of attendants, assigns tasks, and ensures smooth daily operations.

• Supervise and guide the public area attendants during shifts.
• Assign daily cleaning tasks and ensure they are completed on time.
• Inspect lobbies, restrooms, corridors, elevators, pool area, and other public spaces to ensure cleanliness and presentation standards are met.
• Ensure all cleaning equipment and supplies are used and maintained properly.
• Coordinate with the housekeeping supervisor for special cleaning tasks or deep cleaning schedules.
• Respond promptly to guest requests or complaints regarding public area cleanliness.
• Train new attendants on cleaning techniques, safety, and hotel standards.
• Monitor stock levels of cleaning materials and request replenishment when needed.
• Maintain good communication with other departments (engineering, front office, F&B) for smooth operations.
• Ensure health, safety, and hygiene standards are followed at all times.
• Assist in creating duty rosters for the public area team.

• Minimum 1-2 years of housekeeping experience in hotels, with at least 6 months in a supervisory/leading role.
• Strong knowledge of cleaning procedures, chemicals, and equipment.
• Good leadership, organizational, and communication skills.
• Ability to work under pressure and handle multiple tasks.
• Flexible and willing to work in shifts, including weekends and holidays.
• Ability to stand and walk for long periods.
• Ability to perform light to moderate physical tasks (lifting, bending, reaching).

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our hotel family.