Female GSA for 4 Star Deluxe Hotel
Female GSA for 4 Star Deluxe Hotel
- 1 Vacancy
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Offer Salary
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For Freelance
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Job Description
Apt Resources, a reputable recruitment agency, is seeking a Female Guest Service Agent (GSA) for a 4-star hotel in Dubai. As a GSA, you will be responsible for providing exceptional customer service a...
Apt Resources, a reputable recruitment agency, is seeking a Female Guest Service Agent (GSA) for a 4-star hotel in Dubai. As a GSA, you will be responsible for providing exceptional customer service and ensuring guest satisfaction during their stay. This is a fantastic opportunity to be a part of a dynamic team in a thriving hospitality industry.
Responsibilities- Welcome guests and assist them with check-in and check-out processes
- Handle guest inquiries and provide accurate information about hotel amenities, services, and local attractions
- Promptly respond to guest requests and resolve any issues or complaints in a professional and efficient manner
- Process payments and maintain accurate records
- Collaborate with other departments to ensure smooth guest experiences
- Assist in maintaining the cleanliness and appearance of the lobby and public areas
- Ensure compliance with hotel policies and procedures
- Provide personalized recommendations to guests for dining, sightseeing, and entertainment options
- Prior experience as a Guest Service Agent or in a similar customer service role is preferred
- Excellent communication and interpersonal skills
- Fluency in English is required, proficiency in Arabic or other languages like Russian or German is a plus
- Must be in UAE
- Ability to multi-task and work well under pressure
- Strong problem-solving skills
- Familiarity with hotel systems such as Opera is a plus
- Flexibility to work different shifts, including evenings, weekends, and holidays
Basic Salary AED 1700 + fixed AED 500/- per month towards Service Charge plus sharing accommodation ( 2 in 1) plus duty meals and all other benefits as per UAE labor laws. A language allowance of AED 300 will be paid to those who can speak Arabic, Russian, French, or German
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Job Overview
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Location
Dubai, United Arab Emirates
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Offered Salary
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Industry
Hospitality & Tourism -
Date Posted
2 weeks ago