E-commerce Customer Service Representative

LHH is partnering with a client in Thomasville searching for an E-commerce Customer Service Representative to join their team! This role will be contract-to-hire and will be onsite M-F 8-5 paying $20-22/hr. E-commerce/B2C experience required to be eligible for this role!

Responsibilities:

• Manage order process for assigned client accounts

• Assist clients with placing orders, verifying inventory availability, providing an estimated ship/delivery date, etc.

• Act as first point of contact for online and/or retail orders

• Track orders through to delivery

• Provide client with updates regarding order changes, extended lead times or issues in transit

Qualifications:

• Must have prior E-commerce experience

• Furniture industry experience preferred

• Must have strong attention to detail and communication skills

If you are interested in this opportunity, please apply at !

Pay Details: $20.00 to $22.00 per hour

Search managed by: Kaitlyn Pruitt

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance