Director of Clinical Services
Director of Clinical Services
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Job Description
Join BoldAge PACE and Make a Difference! Why work with us?A People First Environment: We make what is important to those we serve important to us. Make an Impact: Enhance the quality of life for sen...
Why work with us?
- A People First Environment: We make what is important to those we serve important to us.
- Make an Impact: Enhance the quality of life for seniors.
- Professional Growth: Access to training and career development.
- Medical/Dental
- Generous Time Off
- 401K with Match
- Life Insurance
- Tuition Reimbursement
- Flexible Spending Account
- Employee Assistance Program
Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires.
Director of Clinical Services
JOB SUMMARY
Responsible for overseeing and ensuring 24/7 high-quality clinical care for participants across all settings. This role focuses on delivering participant-centered care in alignment with PACE policies, regulatory standards, and best practices for elder care. As a key member of the PACE program leadership team, this position contributes to policy development, census growth, staff training, and achieving outstanding participant outcomes and satisfaction.
ESSESNTIAL DUTIES AND REPONSIBILITIES:
- Integrate organizational values, mission, and vision into program culture, policies, and daily operations.
- Oversee clinical care and ensure 24/7 high-quality, participant-centered services.
- Monitor participant experience and outcome data, guiding IDT Teams to ensure high-quality care.
- Collaborate with HR and management for staff recruitment, training, and performance oversight.
- Ensure timely and accurate participant assessments and care plans by interdisciplinary teams.
- Establish and oversee an effective 24/7 on-call process with Medical Director.
- Collaborate with leadership to maintain efficient, high-quality services.
- Ensure clinical staff actively engage in team meetings and care planning.
- Develop and monitor budgets, key performance indicators (KPIs), and financial reports for resource utilization for nursing services.
- Participate in Quality Improvement programs, track data, and lead improvement initiatives.
- Ensure clinical compliance with federal, state, and PACE requirements.
- Develop job descriptions and assign duties aligned with competencies.
- Create policies in line with PACE standards and collaborate with leadership, reviewing these policies and procedures at least annually.
- Engage with PACE associations and committees to stay updated on regulations and best practices.
- Collaborate with the Medical Director, Operations Director, and program management teams to ensure high-quality, efficient, and effective service delivery.
- Participate in family and staff meetings, in-service training, orientation and departmental activities.
- Follow all PACE policies, OSHA safety guidelines, and maintain confidentiality.
- Lead infection control efforts to ensure best practices in all settings.
Attend continuing education and training as required. - Maintain required certifications and professional affiliations.
- A registered professional nurse shall be designated in writing to act in the absence of the director of nursing services.
- For NJ: When Director of Clinical Services is operating as an RN, they shall provide care to participants in accordance with the State of New Jersey Nursing Practice Act, N.J.S.A. 45:11-23 et seq., as interpreted by the New Jersey State Board of Nursing, and written job descriptions. Services provided shall be documented in the participant's medical record.
- Perform other duties as needed.
- State RN license with leadership skills and experience in healthcare delivery and management.
- Bachelor of Science in Nursing Degree required. Master's degree in management or a healthcare related field preferred. Professional Certification preferred.
- Minimum 3 years' experience working with the frail and elderly in acute, long-term care or community-based setting.
- 3 years of progressive management experience required. (For NJ: Nursing supervision and/or nursing administration in a licensed healthcare facility)
- Experience in home care, managed care, or long-term care preferred.
- Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance.
- Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.
- Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen.
Match begins after one year of employment
Monday- Friday 8am-4:30pm
Full-Time
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