Delivery Program Manager

Delivery Program Manager

The Delivery Program Manager plays an important role in orchestrating the successful delivery of multiple squads that collectively contribute to the organization's strategic objectives. The role requires strong leadership, communication, and delivery management skills to drive collaboration and ensure the program's overall success.

Primary Responsibilities:

Develop a comprehensive program plan that defines the program's objectives, scope, deliverables, timelines, and resource requirements

Identify and engage stakeholders, including executives, Business sponsors, and team members. Maintain regular communication to manage expectations, gather feedback, and ensure buy-in for program initiative

Establish program governance structures, including steering committees or advisory boards, to provide oversight and guidance

Coordinate and allocate resources across multiple squads within the program

Identify and assess program risks

Monitor the progress of squad delivery within the program, tracking key performance indicators (KPIs) and milestones

Oversee the management of changes in program scope, schedule, and budget

Facilitate the closure of the program upon successful completion

Training and guidance (Establish guidelines) to the team members across squads to establish consistency

Fluent in both English and French, with strong verbal and written communication skills in both languages. This is essential for effective collaboration with our Quebec-based partners and stakeholders.

Skills:

Financial management: Budgeting, Forecasting, Accruals and Invoice Management, Variance Analysis

Scope Management: Establishing outcomes, MVP, epics, stories, releases and milestones

Resource Management: Building and managing resource plans to deliver on defined scope leveraging FTE and partner resources

Risk Management: Anticipating, identifying, capturing risks; driving plans to mitigate impacts to scope, timeline, budget; escalating and communicating

Good understanding of Agile methodologies including SAFe

Scrum and Kanban

Product Lifecycle Management

Soft Skills:

Outcome Focused Mindset

Action Orientation

Critical Thinking and Problem Solving

Stakeholder management

Effective Communication

Facilitation Skills

Collaboration

Problem Solving

Empathy and Emotional Intelligence

Tool Skills:

Planview

Excel

PowerPoint

Jira/ Jira align

Lucid

Confluence