Customer Support Specialist - Inbound/Outbound Expert
Customer Support Specialist - Inbound/Outbound Expert
- 1 Vacancy
- 9 Views
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For Freelance
No
Job Description
Job description Handle a high volume of inbound and outbound calls in a professional and efficient manner.Answer customer questions, provide accurate information, and resolve problems or complaints re...
- Handle a high volume of inbound and outbound calls in a professional and efficient manner.
- Answer customer questions, provide accurate information, and resolve problems or complaints related to accounts, billing, services, or technical issues.
- Maintain expert-level knowledge of the company's products, services, policies, and procedures to provide comprehensive support.
- Diagnose and troubleshoot issues by asking clarifying questions and using available resources, escalating complex problems to the appropriate internal teams when necessary.
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Job Overview
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Location
Dubai, United Arab Emirates
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Offered Salary
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Industry
Call Centre / CustomerService -
Date Posted
2 weeks ago