Customer Success Manager - GCP
Customer Success Manager - GCP
- 1 Vacancy
- 9 Views
Offer Salary
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For Freelance
No
Job Description
Overview A leading Saudi-based digital transformation and cloud solutions provider. The company enables organizations to accelerate their digital journey by leveraging advanced data, AI, and cloud tec...
Overview 
A leading Saudi-based digital transformation and cloud solutions provider. The company enables organizations to accelerate their digital journey by leveraging advanced data, AI, and cloud technologies to drive innovation and efficiency.
Responsibilities- Partner with assigned customers to understand their unique business needs and challenges.
- Develop and execute tailored success plans that drive the adoption, usage, and ROI of Google Cloud solutions.
- Proactively identify opportunities to expand customer use of Google Cloud and recommend relevant solutions.
- Monitor key performance indicators (KPIs) and track customer progress towards their goals.
- Build strong relationships with customers, acting as a trusted advisor and advocate.
- Collaborate with internal teams (Sales, Technical, Engineering) to ensure seamless customer experience.
- Identify and address customer challenges and roadblocks, providing timely and effective solutions.
- Proactively engage with customers, gather feedback, and make recommendations for product improvement.
- Stay up-to-date on the latest Google Cloud technologies and solutions.
- Proven experience in a customer-facing role, ideally within the technology industry.
- Strong understanding of cloud computing concepts and the value proposition of Google Cloud.
- Excellent communication, presentation, and interpersonal skills.
- Ability to build trust and rapport with customers at all levels.
- Highly motivated, results-oriented, and a team player.
- Data-driven with a strong analytical mind.
- Ability to work independently and manage multiple priorities effectively.
- Passionate about learning and staying ahead of the curve in the cloud space.
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Job Overview
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Location
Dubai, United Arab Emirates
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Offered Salary
Sign in to view salary
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Industry
Call Centre / CustomerService -
Date Posted
2 weeks ago
