Customer Service Representative Turkish Speaker Dubai
Customer Service Representative Turkish Speaker Dubai
- 1 Vacancy
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For Freelance
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Job Description
Customer Service Representative Turkish Speaker Dubai 3 days ago Be among the first 25 applicants As a Customer Service Representative, you will be the first point of contact for our customers, ensuri...
3 days ago Be among the first 25 applicants
As a Customer Service Representative, you will be the first point of contact for our customers, ensuring a high level of service and operational excellence. You will manage daily customer interactions, coordinate with internal teams, and support the end-to-end order and delivery process. Your role will be key in maintaining customer satisfaction and driving continuous improvement across service operations.
Your Responsibilities- First point of contact for Customers (via mail and phone)
- Order entry, managing and monitoring all orders for customers
- Providing high level of customer service, with daily follow ups and clear communication with customers
- Communication and coordination between sales reps, customers, supply and factory, pricing
- Taking responsibility for invoice processing, amending invoices, issuing credit and debit notes, handling non-technical complaints
- Taking responsibility for sending the goods, handling the relationship with the customers, freight forwarders, and PPG's other legal entities
- Monitor delivery process, coordinate deliveries with warehouse and transport company
- Monitor stock situation - cooperation with supply and factory
- Turkish native speaker is a must and fluent English
- Other language would be an asset
- 1 year of experience in a similar position
- Knowledge of SAP system would be an asset
- Previous customer service and/or Supply Chain experience will be considered an asset
- Organizational, interpersonal and communication skills
- Ability to work in an international environment across cultures
- Quick learner with competence to resolve queries
PPG pay ranges and benefits can vary by location, but we offer competitive compensation and a benefits program that supports the health and well being of our employees, including health insurance coverage in accordance with plan terms.
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Job Overview
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Location
Dubai, United Arab Emirates
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Offered Salary
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Industry
Call Centre / CustomerService -
Date Posted
2 weeks ago