Customer Relationship Officer Dubai, UAE
Customer Relationship Officer Dubai, UAE
- 1 Vacancy
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Job Description
Customer Relationship Officer ADIB - Abu Dhabi Islamic Bank Dubai, United Arab Emirates Job Description Role: Customer Relationship Officer Location: Dubai Region Role Purpose: Managing products and s...
ADIB - Abu Dhabi Islamic Bank Dubai, United Arab Emirates
Job DescriptionRole: Customer Relationship Officer
Location: Dubai Region
Role Purpose:Managing products and services related to Institutional Banking customers to ensure the delivery of quality service, project a warm image of ADIB, maintain operational controls, and continuously improve financial services and operational efficiency.
Responsibilities:- Deposit account documentation: Handle inquiries related to deposit accounts, including opening and closing accounts, ensuring proper completion of forms, observing KYC policies and CB instructions.
- Finance account documentation: Handle inquiries related to finance and covered cards, maintain customer files properly, prepare finance applications, obtain necessary approvals, input data into the system, and ensure proper form completion.
- Sales - Management of service delivery: Sell and cross-sell ADIB's products and promote the bank's image.
- Staff Management and coordination: Manage subordinates, plan their training and appraisals.
- Other tasks as specified by Management.
- Broad knowledge of ADIB's Retail Banking financial products & services
- Thorough knowledge of ADIB's Retail Credit & Operational Policies & Procedures
- Good knowledge of UAE banking practices, regulations & risks
- Good knowledge of Anti-Money Laundering regulations issued by the UAE Central Bank and other authorities
- Awareness of competitors in the local market
- Fair knowledge of service standards
- Training skills
- Sales skills
- Management information skills
- Computer skills
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Job Overview
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Location
Dubai, United Arab Emirates
-
Offered Salary
Sign in to view salary
-
Industry
Banking & Financial Services -
Date Posted
2 weeks ago