Customer Relationship Management Executive
Customer Relationship Management Executive
- 1 Vacancy
- 8 Views
Offer Salary
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For Freelance
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Job Description
Direct message the job poster from 360Medicare - Middle East Location: Dubai, UAE Employment Type: Full-time Key Responsibilities Configure, customize, and manage Zoho One CRM modules, workflows, lay...
Direct message the job poster from 360Medicare - Middle East
Location: Dubai, UAE
Employment Type: Full-time
Key Responsibilities- Configure, customize, and manage Zoho One CRM modules, workflows, layouts, and dashboards.
- Maintain data accuracy and implement data governance best practices.
- Automate business processes using Zoho Flow, Deluge scripting, and workflow rules.
- Integrate Zoho CRM with internal systems and third-party platforms (APIs, Zapier, etc.).
- Provide CRM user support, including onboarding, training, and documentation.
- Develop reports, analytics, and business insights to support management decisions.
- Continuously monitor CRM performance and recommend feature enhancements or optimizations.
- Troubleshoot system issues and coordinate with Zoho Support when required.
- Bachelor's degree in Computer Applications, Software Engineering, Information Technology, or a related field.
- 1-2 years of hands on experience in CRM administration (Zoho One experience is highly preferred).
- Strong analytical and problem solving skills.
- Experience in configuring workflows, dashboards, automation, and custom functions.
- Knowledge of data migration, API integration, and third party app connectivity.
- Understanding of data security and UAE data governance practices.
- Excellent communication and documentation skills.
- Exposure to recruitment, study abroad, migration, healthcare, or education industries is an advantage.
- Zoho certifications (CRM Administrator/Developer) are a strong plus.
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Job Overview
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Location
Dubai, United Arab Emirates
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Offered Salary
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Industry
Sales & Marketing -
Date Posted
3 weeks ago
