Customer Relations Coordinator - Automotive / OEM Vehicle
Customer Relations Coordinator - Automotive / OEM Vehicle
- 1 Vacancy
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Job Description
The Customer Relations Coordinator is responsible for efficiently processing sales orders, coordinating with internal teams and customers to ensure smooth order fulfillment, and arranging cost-effecti...
The Customer Relations Coordinator is responsible for efficiently processing sales orders, coordinating with internal teams and customers to ensure smooth order fulfillment, and arranging cost-effective transportation services. The role requires a high level of attention to detail, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities- Maintain assigned customer accounts and provide consistent support from order entry to delivery.
- Process, verify, and post invoices, delivery notes, and packing lists.
- Work closely with the Finance Department and Customer Relations Manager to ensure accounts receivable records are accurate and up to date.
- Prepare and manage periodic reports for submission to management.
- Utilize technology tools to optimize logistics processes and communication channels.
- Coordinate transportation arrangements that align with customer timelines and cost expectations.
- Address and resolve customer concerns with efficiency and professionalism.
- Collaborate with logistics and operations teams to ensure timely shipment and delivery.
- Develop and maintain strong relationships with carriers, suppliers, and customers.
- Perform general administrative duties including data entry, filing, answering calls, and managing correspondence.
- Support internal audits, fact-checking, and discrepancy resolution.
- Perform additional tasks as assigned to support overall departmental goals.
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